Stop doing by hand what your software should already be doing for you.
The automation team behind every Wakflow product — connecting your WhatsApp, inbox, CRM and calendar so leads, follow-ups and reports run themselves, every day, without anyone touching a spreadsheet.
“Your team's time goes into copying, not selling.”
Wakflow Automate
Operations
Measured, not promised.
Our own brands and clients · as of 26–27 Sep 2026
- automations built
- 88
- running every day in production
- 33
- WhatsApp messages carried in 30 days
- 15,967
What you say today. What changes.
Your team's time goes into copying, not selling.
The copying runs by itself — AI even makes the small decisions.
Off-the-shelf tools charge per task and don't understand your business.
It gets cheaper per automation as you grow.
When it breaks, nobody notices until a customer complains.
Every automation is logged. Nothing fails silently.
How it works, step by step.
6 steps, and our team does them with you, so you never manage the software.
Step 1: Tell us the job that eats your team's time
A repeated message, a manual copy-paste, a follow-up that keeps slipping — you describe the pain, not the technology.
Step 2: We map every tool it touches
Your CRM, your WhatsApp number, your spreadsheet, your calendar — we find out exactly where the information starts and where it needs to end up.
Step 3: We build and test it privately first
Nothing goes near your real customers until it has been run against real data and checked for the edge cases that break generic tools.
Step 4: It runs quietly in the background
No dashboard to babysit, no login for your team — it simply does the job every time it's needed.
Step 5: You get a plain report, not raw logs
How many times it ran, what it saved, and anything that needs a decision from you.
Step 6: We keep watching it
If a connected app changes its rules or a run fails, our team is alerted and fixes it — usually before you would have noticed.
Everything it does. 29 features.
Connect everything you already use
- A single engine for every tool you run
- Your CRM, your team inbox, your WhatsApp number, spreadsheets, calendars, payment links, and hundreds of other business apps can all be wired together — if it has a website or an app, it can very likely be connected.
- No app is too small or too local
- Beyond the big international apps, we connect the tools Indian businesses actually use — invoicing tools, local CRMs, payment gateways, lead-ad platforms — through the same engine.
- If an app has no ready-made connector, we build a custom one
- Any system with a web address can usually be reached directly, so "we don't support that app" is rarely the answer.
An AI that gets the work done, not just moves data
- It reads and understands, not just copies
- Incoming messages are read for intent — sorted into hot, warm or cold, tagged by what the customer is asking about, flagged if the tone turns unhappy — before anyone on your team sees them.
- It answers from your own information, not the internet
- Your price list, policies and FAQs are loaded in, so the AI's answers are actually yours, not generic guesses.
- It understands a voice note the same way it understands a typed message
- A customer who sends a voice note instead of typing gets exactly the same automatic response.
- It can run entirely on our own private AI models when your data shouldn't leave our server
- For clinics, legal practices and finance businesses, we can process everything with AI models that never send a word to an outside AI company.
Someone checks before anything risky happens
- Money, refunds and anything sensitive wait for a human tick
- The AI drafts the message or the action; a person on your team or ours approves it on WhatsApp or Telegram before it actually happens.
- The AI is kept on-topic and kept from repeating anything private
- It is built to decline questions that have nothing to do with your business and to strip out phone numbers, card numbers and other private details before they're stored anywhere they shouldn't be.
Built to grow with you
- The same engine runs one automation or a thousand a day
- A slow month and a busy season run on exactly the same setup — nothing needs to be rebuilt when volume goes up.
- You get a report, not a black box
- Every month you can see how many hours were saved and how many runs happened — the same measure we use to prove our own work.
Recipe library
- Instant lead welcome
- a new enquiry from your website or an ad campaign is saved to your CRM and gets a WhatsApp welcome message with your brochure inside ten seconds.
- Missed-call to WhatsApp
- a call to your WhatsApp number that goes unanswered gets an automatic "how can we help?" reply, and the conversation opens straight in your team inbox.
- Appointment booking bot
- a customer picks a time slot on WhatsApp; it is booked on the calendar and reminders go out a day before and an hour before.
- Voice note understanding
- a customer's WhatsApp voice note is turned into text automatically so it can be answered or routed to the right person.
- Payment reminder
- an invoice due date triggers a WhatsApp reminder with a payment link, and it stops the moment the bill is paid.
- Order status on WhatsApp
- a customer types an order number and gets an instant status reply pulled straight from your store.
- Feedback and Google review
- once a conversation is marked resolved, the customer gets a short satisfaction question, and a happy customer gets a Google review link.
- Daily WhatsApp Status posting
- your offers and new arrivals post to WhatsApp Status automatically every morning.
- Hot-lead alert to the owner
- the moment a lead is scored as hot, you get a WhatsApp or Telegram alert with the details.
- Stale deal follow-up
- a deal untouched for seven days creates a task for the salesperson and sends the customer a gentle WhatsApp nudge.
- Paid community automation
- a payment received adds the customer to a WhatsApp group automatically, and removes them the day membership ends.
- Document collection
- IDs, prescriptions or photos a customer sends on WhatsApp are saved and linked to their CRM record automatically.
- Birthday and festival wishes
- a contact's birthday or a festival date triggers a personalised WhatsApp message.
- Lead list cleaning
- before a campaign goes out, every number on the list is checked so only real, reachable numbers are messaged.
- Owner's daily summary
- every evening: new leads, open chats, deals won and hours saved that day, sent straight to your WhatsApp.
- Number disconnection alert
- if your WhatsApp number disconnects, our support team is alerted before your customers notice.
- Email to CRM
- emails from a client are linked automatically to their CRM record, and data inside invoice attachments is pulled out for you.
- Quotation PDF
- one click in the CRM creates a PDF quote and sends it on WhatsApp and email together.
Plugs into the rest of Wakflow.
Automate talks to 16 other Wakflow products. Start with one; connect the rest later without starting over.
- AI Voice Calling AgentEvery call the voice agent makes and every result it captures runs on this engine, updating your CRM and reports automatically.
- WhatsApp ConnectEvery message your number sends or receives can start an automation here, and every automated reply goes back out the same way.
- InboxA resolved conversation, a new label or a missed reply can all trigger a follow-up automatically.
- CRMNew leads, updated deals and booking changes flow in and out automatically, so your pipeline never needs manual updating.
- AI WhatsApp AgentThe agent's tools, such as checking a calendar, an order or an invoice, are built and run here.
- Lead Capture & CRM SyncEvery enquiry source is watched here before it becomes a CRM record.
- Instagram AutomationComment and DM automations, and the handoff to a callback, run on this engine.
- AI Carousel StudioThe research, drafting and approval steps behind every carousel are built here.
- Bookings & Payment Follow-upsEvery booking, reminder and payment recipe in this catalogue lives here.
- WhatsApp BroadcastsSchedules, audience lists and reply handling for every broadcast run here.
- Cold Email EngineSending pace, warm-up rules and reply detection are automated here.
- Lead FinderSearch schedules and list-building run here before a lead ever reaches your CRM.
- AI Video FactoryThe scripting, rendering and posting steps behind every video are chained here.
- CareNightly backups and failure alerts for every automation you own run through this same engine.
- Personal AI AssistantYour assistant reads the health of every automation here and can trigger any of them on your behalf.
- Dashboard WebsitesA booking or a payment on your website can trigger a WhatsApp confirmation automatically.
Where it earns its keep.
Real estate
An instant WhatsApp welcome with brochure and location the moment a portal lead comes in, plus a booking flow for site visits.
Clinics and hospitals
Appointment reminders, reports sent as a WhatsApp PDF after a visit, and a feedback message once treatment is done.
Coaching and education
Admission enquiries answered automatically, batch groups created on payment, and fee reminders that stop the day a fee is paid.
E-commerce and D2C
"where is my order?" answered instantly, and abandoned-cart or renewal reminders sent without anyone opening a spreadsheet.
Restaurants and cloud kitchens
Menu and location auto-replies, a booking bot for tables, and daily offers posted automatically.
Travel agencies
Package enquiries answered with a carousel of options, documents collected automatically, and trip reminders sent as the date gets closer.
3 more
Gyms and salons
Membership renewal reminders, appointment reminders, and birthday offers sent without anyone remembering the date.
B2B distributors and manufacturers
Orders captured straight from WhatsApp into a dealer CRM, with payment reminders sent automatically.
Service businesses (CA, legal, repair, interior design)
Documents collected and linked to the right client record, and follow-up tasks that never get lost in a chat thread.
Questions about Automate.
Anything else? Ask us on WhatsApp.
Do we get our own login to build automations?
No. You get the results — WhatsApp messages, an updated CRM, a report — never a login to the automation engine itself. Our team builds, tests and maintains everything, so nothing breaks when someone on your side changes.
What if the tool I use isn't on your list?
If it has a website or an app, it can almost always be connected directly, even without a ready-made connector. Tell us the tool and we'll confirm.
Will this replace my staff?
No — it removes the copy-paste and chasing work so your staff spend time on customers instead. Anything that needs judgement or touches money is built to pause for a person to approve.
How is this different from Zapier or similar tools?
Those tools charge you per task run and slow down or get expensive the moment your volume grows. Because this runs on our own server, adding more automations does not multiply your bill, and we can build things generic tools can't — like understanding a WhatsApp voice note or working entirely in Hinglish.
What happens if an automation fails?
Every run is logged. If something fails, our team is alerted and fixes it — usually before a customer notices anything changed.
Can it use AI without sending my data outside?
Yes, for clients who need it. We can run the AI models on our own server instead of an outside AI company's, which matters for clinics, legal and finance businesses.
1 more questions
How fast can a new automation go live?
Most recipes in our library can be adapted to your business and tested within days, because they start from something already built and proven — not from a blank page.
Stop paying people to do what software should do by itself.
Tell us what's slowest in your business today, and we'll show you exactly which Wakflow products fix it — and how fast.
Or email [email protected]